Privacy Policy

 

Introduction

 

As a responsible organization, CJE MTL CV places the highest priority on the confidentiality and protection of the personal information of its clients and partners. CJE MTL CV implements procedures and technical solutions in line with cybersecurity standards and in compliance with applicable regulations, including the Act to modernize legislative provisions concerning the protection of personal information in Quebec, as well as Canadian laws and regulations on personal information protection.

Management of personal information

What personal information do we use?

 

Personal information refers to data that can directly or indirectly identify an individual. This definition applies to information collected and retained by CJEMCV or by third parties, regardless of the medium or format in which it is stored or accessible.

The categories of personal information we collect are listed below (this list is not exhaustive and may be updated to comply with our local legal obligations):

  • Identification information: first and last name, mailing address, mobile phone number, personal email address, nationality, age, date of birth, marital status, postal code, country, etc.
  • Business information: transaction history, inquiries and quote requests, etc.
  • Recruitment and hiring information: CV, educational background, level of education, school attended, work experience, recommendation letters, references, professional history, hobbies, interest categories, community involvement, membership in clubs/charitable associations (excluding political or religious organizations), study programs, school records, psychometric tests, interview information, etc.
  • Computer and Digital Activity Information: IP address, MAC address, logs, device type, etc.
  • Account Information: roles and permissions, settings and preferences, login credentials, password, etc.
  • Geolocation Information: This may include, for example, a precise address, an approximate location, a neighborhood, or a city. For instance, it could involve GPS technology.
  • Browser Cookies: Cookies are small files that may be downloaded onto a visitor’s device when browsing and using the CJE MTL website. They allow us to recognize devices and store information about users’ previous actions or preferences. We use cookies to save user preferences, optimize the design of the CJEMCV website, and for commercial and promotional purposes.

Cookies also help us identify the most popular sections of our website and allow us to provide content that better meets clients’ needs while improving our service.

Finally, some cookies are strictly necessary for technical reasons. They facilitate navigation and enhance the usability of websites and applications.

Cookie Name
Example: PLAY_SESSION

Retention Period
Session duration

Purpose
Session management data

 

For what purposes is your personal information collected and processed?

 

In certain circumstances, your personal information is essential for entering into a contract or for complying with legal obligations. If you do not provide us with your personal information, we may be unable to fulfill our legal or contractual obligations or achieve the intended outcome.

When you consent to the collection of your personal information, CJE MTL CV collects and processes it for the following purposes:

  • Commercial Prospecting and Transactions
    • Personalizing the website experience
    • Using services offered by CJE MTL
    • Managing transactions: orders, shipping, invoicing, payment
    • Sending commercial communications related to our organization or selected partner companies
    • Notifications or email newsletters
  • Recruitment
    • Verifying educational background/degrees, conducting interviews, organizing recruitment events, checking references, collecting information on applicants, identifying and attracting qualified candidates
    • Managing profiles, applications, and communications with CJEMCV
    • Sending messages about job opportunities that may interest candidates
  • Participant Support : Providing socio-professional support to participants
  • Research and Development : Using personal information for research and development purposes, including improving our products, websites, applications, services, and user experience, as well as for other research and analysis aimed at enhancing our products, services, activities, operations, and processes
  • Audit, Reporting, and Investigations : Conducting statistics, internal surveys, reports related to ethics and compliance incidents, conflict of interest management, export control compliance, litigation management, corporate legal obligations, and mandate management.
  • Legal Compliance: Ensuring adherence to legal obligations, including responding to authorities, court orders, or requests for the disclosure of documents. Ensuring adherence to legal obligations, including responding to authorities, court orders, or requests for the disclosure of documents.
  • Protecting Yourself and Others: When it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to individuals, or violations of policies, terms, or other regulations.
  • Geolocation: Used for targeting communications about products and services to a specific audience.

We will use your personal information only for the purposes described above, unless we reasonably determine that we need to use it for another purpose that is compatible with the original purpose. In such cases, we will inform you before any processing and provide you with the appropriate privacy notice.

The collection of personal information for the purposes described above is carried out through the following means (non-exhaustive list):

  • Collection of CVs
  • Collection of personal information from employees or individual clients
  • Commercial transactions
  • Newsletter subscriptions
  • Browsing CJEMCV’s information systems
    • Consent

Except as otherwise permitted by law, the collection of personal information is carried out only with your express, free, and informed consent for the purposes defined above.

Consent is obtained for each of the purposes listed previously. It is collected through a specific form, separate from any other information.

The collection of personal information by CJE MTL CV may also be carried out by our staff during the provision of services—for example, by our specialized partners in person or through technical means for identification, profiling, or geolocation. These features are disabled by default; you can enable them through our products or via your profile on our website.

 

Exemptions from Consent

 

In certain cases, CJE MTL may collect or disclose personal information without consent:

  • Disclosure of personal information necessary for the purpose of completing a commercial transaction
  • Disclosure of personal information for study, research, or statistical purposes
  • Other cases provided by law: disclosure to a prosecutor, enforcement of a Quebec law, application of a collective agreement, emergency situations involving potential danger, etc.

 

How long will your personal information be retained?

 

In accordance with the Act to modernize legislative provisions concerning the protection of personal information, we will process and retain your personal information only for as long as necessary for the purposes for which you provided your consent, or as long as needed to comply with our legal and contractual obligations.

After the retention period, your personal information will be permanently destroyed or anonymized.

 

Decision-making based solely on automated processing of personal information

 

If CJEMCV were to use such a process, we will inform you in advance and explain your rights, including the possibility to correct the information used in the decision-making process and the right to provide comments.

 

Protection of your personal information

 

CJE MTL CV complies with applicable regulations and standards regarding the protection of personal information and the security of information systems.

We implement technical, organizational, and incident response measures to protect the personal information we manage, or that is entrusted to our selected partners, safeguarding it against accidental or intentional manipulation, loss, destruction, and access by unauthorized persons.

Our security procedures are continuously improved in line with new available technologies.

 

Disclosure of personal information outside of Quebec

 

The personal information we collect may be stored, processed, and transferred to any country or region in which CJE MTL CV operates, in order to allow us to use this information in accordance with this policy.

In the case of a transfer outside the province of Quebec, a privacy impact assessment is conducted to ensure that your personal information will receive an adequate level of protection and confidentiality.

 

2. Your Rights

 

You can exercise at any time your rights related to the protection of personal information in the circumstances provided by law:

Withdrawal of consent: you have the right to withdraw your consent to the use of personal information concerning you.

Right of access and correction of personal information held about you:
Access to your personal information is free of charge. You have the right to obtain confirmation that personal information concerning you is being processed by CJE MTL CV and the right to request which personal information in particular is being processed.

A copy of the personal information concerning you can be provided upon request.

You have the right to request the correction of any inaccurate personal information concerning you.

Right to be forgotten: in certain cases, notably when personal information is no longer necessary for the purposes for which it was collected, or when the disclosure of the personal information contravenes the law, you have the right to request the deletion of your personal information as well as the de-indexing of any hyperlink linked to your name.

Right to data portability: you have the right to receive the personal information concerning you in a structured, commonly used, machine-readable format and/or to transmit this information to another data controller.

The person responsible for the protection of personal information at CJE MTL CV will respond within 30 days of receiving your request. If no response is provided within this period, the request is considered denied.

 

3. How to exercise your rights or file a complaint?

 

If you wish to exercise your rights, file a complaint regarding the processing of your personal information, or have questions about the processing of your personal information, you can first contact the Person Responsible for the Protection of Personal Information at CJE MTL CV using the following methods:

  • Email: info@cjemontreal.org
  • Mailing Address: 460 Sainte-Catherine St W, Suite 602, Montréal, Quebec H3B 1A7
  • Phone: +1 514 875 9770

If there is any doubt about your identity, we may ask you to provide proof of identification.

If you are still not satisfied, you can contact the personal information oversight authority in Quebec directly: Commission d’accès à l’information du Québec (CAI).

 

4. Updating the Privacy Notice

 

CJEMCV will regularly update this privacy notice to reflect changes in its practices, services, and personal information protection regulations. We will inform you of any significant changes in the way we process your personal information.